1. Introduction
Welcome to 9Convention (WEBSITE LINK). We care about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services (venue bookings, event management, inquiries, etc.).
By using our site or submitting information, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Contact details: name, email address, phone number, postal address
- Inquiry / booking details: event type (wedding, corporate, etc.), date, guest count, venue preferences
- Payment information (if applicable): credit card, bank account, billing address
- Other optional information: feedback, surveys, preferences, comments
2.2 Automatically Collected Information
- Log data: IP address, browser type, pages visited, referring URLs, timestamps
- Cookies & tracking technologies: to personalize your experience, analytics, improving functionality (you can disable cookies, though some features may stop working)
- Device & usage information: device type, operating system, screen resolution
2.3 Third-Party Sources
We may receive information about you from third parties (e.g. social media platforms, advertising networks, analytics providers) in compliance with their privacy policies.
3. How We Use Your Information
We may use your data for the following purposes:
- To provide, maintain, and improve our services
- To communicate with you — respond to inquiries, send confirmations, updates, newsletters
- To process bookings, payments, and fulfill event services
- For marketing, promotions, and sending you offers or updates (you may opt out)
- To analyze usage and trends, improve site performance
- To detect, prevent, and address technical or security issues
4. Legal Basis for Processing
Where applicable (e.g. under GDPR or similar laws), we rely on:
- Your consent
- Performance of a contract (e.g. fulfilling a booking)
- Legitimate interest (e.g. improving service, marketing)
- Legal or regulatory requirements
5. Disclosure of Your Information
We may share your data with:
- Service providers and vendors (payment processors, hosting, analytics, marketing tools)
- Event partners or third parties involved in fulfilling your booking (caterers, decorators, equipment rental)
- Law enforcement, government agencies, or regulatory bodies if required by law
- In connection with business transfers (merger, sale of assets) — with notice
We do not sell your personal information to third parties for their own marketing use.
6. Data Security
We employ industry-standard technical and organizational safeguards to protect your information (encryption, access controls, secure servers). However, no method of transmission over the internet or storage is 100% secure — we can’t guarantee absolute security.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy (e.g. fulfilling bookings, legal obligations, resolving disputes). After that, we may anonymize or delete your data.
8. Your Rights
Depending on your jurisdiction, you may have rights such as:
- Access: request a copy of data we hold about you
- Rectification: correct inaccurate or incomplete data
- Deletion: request deletion of your data
- Restriction: limit processing of your data
- Portability: receive your data in machine-readable format
- Objection: object to certain processing (e.g. direct marketing)
To exercise these rights, contact us at bookings@9convention.in (or another address). We’ll respond in accordance with applicable laws.
9. Cookies & Tracking Technologies
We use cookies and similar tools (e.g. web beacons, pixels) to:
- Remember your preferences
- Collect analytics (Google Analytics or similar)
- Deliver targeted advertising
- Manage sessions and logins
You can control or disable cookies via your browser settings. Note, disabling may limit some site functionality.
10. Children’s Privacy
Our website is not intended for children under 16 years old. We do not knowingly collect personal information from minors. If you become aware we have collected data from someone under 16, please contact us to have it deleted.
11. Links to Other Websites
Our site may contain links to third-party sites. This privacy policy doesn’t apply to those sites. We encourage you to review their privacy policies. We’re not responsible for their practices or content.
12. Changes to This Policy
We may update this Privacy Policy periodically. The “Last updated” date at the top will reflect changes. Continued use of the site after changes constitutes acceptance.
13. Contact Us
If you have any questions or concerns about this policy, or want to exercise your rights, please contact:
Email: bookings@9convention.in
Phone: +91 98885 84777
Address: 9 Convention, Fatehbagh, Sanath Nagar, Hyderabad, Telangana